Faqs

❓ FAQ — True Buy

  1. Are your perfumes authentic?
    Yes. All fragrances are sourced from trusted distributors to ensure authenticity.

  2. What perfume brands do you sell?
    Valentino, Jean Paul Gaultier, Dior, Tom Ford, and other designer favorites.

  3. Where are you located?
    5267 Barker Cypress Rd, Ste unit 6, Houston, TX 77084

  4. Do you accept returns?
    Yes, but only for unopened perfumes within 30 days.

  5. How long does shipping take?
    3–7 business days in the U.S.

  6. Can I cancel my order?
    Yes, before shipment. Once shipped, the return policy applies.

  7. What if my perfume arrives damaged?
    Send photos — we will refund or replace.

  8. Contact details
    Email: help.truebuy@outlook.com