❓ FAQ — True Buy
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Are your perfumes authentic?
Yes. All fragrances are sourced from trusted distributors to ensure authenticity. -
What perfume brands do you sell?
Valentino, Jean Paul Gaultier, Dior, Tom Ford, and other designer favorites. -
Where are you located?
5267 Barker Cypress Rd, Ste unit 6, Houston, TX 77084 -
Do you accept returns?
Yes, but only for unopened perfumes within 30 days. -
How long does shipping take?
3–7 business days in the U.S. -
Can I cancel my order?
Yes, before shipment. Once shipped, the return policy applies. -
What if my perfume arrives damaged?
Send photos — we will refund or replace. -
Contact details
Email: help.truebuy@outlook.com